Refund Policy
Last updated October 25, 2026
We want Qeelo Teams to earn its place in your operations. If it doesn't, we offer a 30-day money-back guarantee.
How it works
- You can request a full refund within 30 days of your order date, for any reason.
- This applies to your first payment and to each renewal payment, within 30 days of that payment.
- Refunds go back to the original payment method.
How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net and look up your order, or email us at hello@getqeelo.com and we'll help.
Cancelling
You can cancel at any time from Plan & billing in your workspace. Your team keeps access until the end of the period you've paid for.
See also Paddle's refund policy.
